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After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a cer.
Updated: June 27, 2024, 7:03am CDT43 Published Articles 3381 Edited Articles
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If you need to make a payment on your personal or business Chase credit card, want to notify Chase of any potential fraud, or need to contact Chase Customer Service with a question, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.
We’ve compiled a list of essential Chase customer service numbers and some alternate contact methods so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line, and they can direct your call as well.
If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers to use.
General Customer Service for Chase Personal Credit Cards 800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:
Hot Tip: This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.
To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060
Make Payments by Phone: 800-436-7958
Verify Card: 800-432-3117 or the number listed on the activation sticker
This is the section you’ll want to use if you have a Chase business card.
General Customer Service for Chase Business Cards: 800-242-7338
You may want to also have a more direct customer service line depending on the business card you hold:
Ink Business Credit Card Services: 800-945-2028 or call the number listed on the back of your card for the following Chase business credit cards:
General Customer Service for Chase Business Credit Cards: 800-346-5538 or call the number listed on the back of your card for the following Chase business credit cards:
Hot Tip: If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that isn’t listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690
Make Payments by Phone: 800-242-7338
Verify Card: 800-432-3117 or the number listed on the activation sticker
Online/Mobile Banking Technical Support:
If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.
Customer Service: 800-935-9935
Request or Reset a PIN: 800-297-4970
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262
Verify Card: 800-432-3117 or the number listed on the activation sticker
Company Website: chase.com
Payment Mailing Address:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294
Secure Messaging: Log on to your account and click on Secure Messages in your sidebar, or head directly to the secure messaging center.
In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you
Twitter: Tweet questions to @ChaseSupport
Facebook: Send messages via Facebook
Use this compilation of Chase customer service numbers and contact methods in the event that you have an issue with your Chase card. Included is the customer service contact information for Chase personal credit card holders, business card holders, and debit card holders. And it includes phone numbers along with ways to contact Chase via social media and secure messaging.
The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Slate Edge℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Marriott Bonvoy Bold ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Marriott Bonvoy Boundless ® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Starbucks ® Rewards Visa ® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom Rise℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Discover ® it Secured card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
There are many ways to contact Chase Customer Service, but the fastest method is to call. Depending on the reason for your call, you may want to call the general customer service line at 800-432-3117 for personal credit cards and 800-242-7338 for business credit cards. You can also send a secure message via the website or mobile app, head to a local Chase branch, or contact Chase via Twitter or Facebook, but these may not be as fast as calling the main customer service line.
To dispute a charge on your Chase credit card, you’ll want to call the fraud/dispute department immediately.
Chase customer service is available 24/7 to assist with your concerns.
You are able to make payments for your Chase credit cards by phone.
This is an automated system, so it is available 24/7.
Once you receive your Chase credit card, you’ll need to verify that you have received it. There are a few ways to do this:
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After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.
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