The Health Care Authority’s mission is: We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Office Hours: Income Support Division (ISD) field office lobby hours will change to the below, effective July 24, 2023. There are 5 county offices* that have an exception to these hours, list below.
| All ISD Field Offices (see exception to the 5 offices in the next 3 charts)* | |
| Monday | 8:00am-4:30pm |
| Tuesday | 8:00am-4:30pm |
| Wednesday | 8:00am-4:30pm |
| Thursday | 8:00am-4:30pm |
| Friday | 8:00am-4:30pm |
*Below 5 office hours are different
S. Valencia (Belen), Grant (Silver City), Guadalupe (Santa Rosa)
| Roosevelt (Portales) | |
| Monday | 8:00am-4:30pm |
| Wednesday | 8:00am-4:30pm |
| Friday | 8:00am-4:30pm |
| Hidalgo (Lordsburg) | |
| Tuesday | 9:00am-4:00pm |
The ISD field offices are closed on weekends and holidays.
We urge you to apply for benefits as follows:
You can apply at any time!
Apply online. Visit: www.yes.state.nm.us
You can apply for Medicaid over the phone at: 1-855-637-6574
For Questions or to Complete your Interview please call the Consolidated Customer Service Center between the hours of 7:00am-6:30pm Monday-Friday at:
La División de Asistencia Económica (Income Support Division, ISD) del Departamento de Servicios Humanos (Human Services Department, HSD) está tomando acciones para disminuir la propagación del coronavirus. La ISD está comprometida a prestar servicios sin necesidad de que acuda a su sucursal local.
Las oficinas de la ISD están abiertas; pero lo alentamos a solicitar los beneficios de alguna de las siguientes maneras.
¡Puede solicitar los beneficios en cualquier momento!
Puede hacer la solicitud línea en:
Puede solicitar Medicaid por teléfono llamando al: 1-855-637-6574
Para preguntas o para completar su entrevista, llame al Centro de Servicio al Cliente: 1-800-283-4465
You may apply for public assistance using one of the options below. Once you have successfully submitted an application you will be contacted by the Human Services Department regarding the next steps to take. For more information on individual programs, please use the menu on the left.
Usted puede solicitar asistencia pública utilizando uno de los siguientes opciones. Cuando usted ha enviado correctamente una aplicación usted será contactado por el Departamento de Servicios Humanos en relación con los pasos a seguir. Para obtener más información sobre los programas particulares, por favor utilice el menú a la izquierda.
For more details or information on your case, go online to www.yes.state.nm.us and click on “Check My Benefits,” or call the ISD Information Line, available 24/7, at 1-855-309-3766. You can also contact our Consolidated Customer Service Center at 1-800-283-4465.
Para más información sobre su caso, favor de buscar en línea en www.yes.state.nm.us y haga clic en Revisar Mis Beneficios, o llame a la Línea de Información del ISD, disponible 24/7, al 1-855-309-3766. También puede comunicarse con nuestro Centro de Servicio al Cliente al 1-800-283-4465.
Resources to help you apply for assistance and check the details of your case
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